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GDPR    PRIVACY

POLICY

WHAT TYPE OF 
IMFORMATION 
DO WE COLLECT?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

HOW
DO WE COLLECT
INFORMATION?
WHY DO WE COLLECT
SUCH PERSONAL
IMFORMATION

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may share your information with the following categories of recipients as an essential part of being able to run the website and related services, including customer service, to you:

  • Companies and individuals that help us deliver our products to you, such as suppliers, payment service providers, logistics professionals, and delivery and freight companies.

  • Professional service providers who help us run our business, such as marketing companies, software vendors, consultants, and advertising partners.

  • Companies approved by you, such as social media sites (if you choose to link your accounts to us) and payment processors (such as Worldpay) or financing providers (such as Barclays) if you choose to use their service.

  • Government and law enforcement agencies, to (i) comply with a legal process, subpoena, order, or other legal or regulatory requirement; (ii) enforce our Terms of Use or other policies; or (iii) pursue available legal remedies or defend legal claims.

We may share your information with third parties only as described in this Privacy Notice, with your consent, and as disclosed at the time we collect your information. We may anonymise your information and share such anonymised information with third parties for any purpose permitted by applicable laws.

Our stores checkout process is secured by HTTPS / TLS encryption and it is very safe for you to make your purchase,

 

TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.

 

Additionally, the process only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).

HOW DO WE STORE, USE,
SHARE & DISCLOSE
OUR CUSTOMERS FORMATION?
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HOW DO WE 
COMMUNICATE
WITH SITE VISITORS

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail unless otherwise specified by you.

We may use cookies on or site to perform certain security, login, system monitoring and anti fraud purposes.  You can see the list of cookies used and why in the table below.

You can remove these cookies at any time by clicking the padlock within your browser and deleting the relevant cookies that you are not happy with.   The process may vary depending on which browser you use.

HOW DO WE USE,
COOKIES AND
OTHER TRACKING TOOLS
HOW CAN OUR VISITORS
WITHDRAW
YOUR CONSENT

f you don’t want us to process your data anymore, please contact us at hello@houste.co.uk.Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

PRIVACY 
POLICY
UPDATES
 
OUR
CONTACT
INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us using any of the below methods.

CALL
EMAIL
LIVE CHAT