HoustePROMISE

Please feel free to join us on our Nordic design inspired journey to help you create your happy home.

PRICE
MATCH

HOUSTEpromise: I offer free express delivery on all of our products and a price match promise - if you find a product cheaper elsewhere, I will match the price as long as it falls into the reasonable conditions below.

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I can not match pricing listed as clearance, closeout, liquidation, special hour/flash/limited quantity offers, Black Friday, introductory discount deals, bundle offers, % off offers or voucher codes applied at the checkout. ​

I will require proof of the competitor's advertised price in the form of a link to the product.​

I will price-match any UK retailer store or website located in UK mainland only who have a company number, VAT registered and have been trading for at least a year. ​

The product is the same size, model, SKU, quantity, brand, name and colour.​

The price must be inclusive of delivery and VAT but not include installation charges, product protection plans or other services) offered on identical terms and where we can check the price and stock position.

I do not match prices as a result of pickup discounts.

​My competitor must have the product in stock and ready for delivery.​

I do not match competitors' trade, resale prices, membership & 3rd party marketplace sellers such as Ebay, Amazon and Etsy.​
The price match is valid for 7 days from the purchase date.​

Made to order and bespoke items are exclusive of this offer due to their unique nature.

​I do not match competitors' pricing errors.​

The price match can never be lower than our cost price + VAT  + delivery costs and minimum uplift of 15% or we would risk making a loss. 

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PRICE MATCH
TERMS

OUR SIMPLE
PROCESS

• Send me your link via any of the contact methods below with the lower (in stock) price you found.​

•I will review your submission and verify with the competitor.

​•I will contact you with the outcome as quickly as possible.​

•I will offer you the choice between a cash refund via your method of payment or a significant discount off your next purchase.

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