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HoustePROMISE

HOUSTEpromise: We offer free delivery on all of our products and a price-match promise - if you find a product cheaper elsewhere, we’ll match the price as long as it falls into the reasonable conditions below.

PRICE
MATCH
OUR 
TERMS

We can not match pricing listed as clearance, close out, liquidation, special hour/flash/limited quantity offers, Black Friday, introductory discount deals, bundle offers, % off offers or voucher codes applied at the checkout.  

We will require proof of the competitors advertised price in the form of a link to the product.

We will price match any UK retailer store or website   located in UK mainland only who have a company number, VAT registered and have been trading for at least a year. 

The product is the same size, model, SKU, quantity, brand, name and colour.

The price must be inclusive of delivery and VAT but not include installation charges, product protection plans or other services) offered on identical terms and where we can check the price and stock position

 

We do not match prices as a result of pickup discounts

Our competitor must have the product in stock and ready for delivery.

We do not match competitor's trade, resale prices, membership & 3rd party marketplace sellers such as Ebay, Amazon and Etsy.

The price march is valid for 7 Days from the purchase date.

Made to order and bespoke items are exclusive of this offer due to their unique nature 

We do not match competitors pricing errors.

The price match can never be lower than our purchase price + VAT + Corporation tax + delivery charge and minimum uplift of 15% or we would risk making a loss. 

  • Send us your link via any of the links below the lower in stock price.

  • We will review your submission and verify with the competitor.

  • We will contact you with the outcome as quickly as possible.

  • We will offer you the choice between a cash refund via your method of payment or 15% off your next purchase.

OUR
PROCESS

Please feel free to contact us with any queries relating to our website or products and services using any of the below.

CALL
EMAIL
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